Citizens groups demand aggressive Cleveland utility reconnections

End Poverty Now is a coalition of 22 groups in Cleveland that works to address and combat issues of poverty in Cleveland communities. The above photo lists the coalition's demands concerning the utility shutoffs during the COVID-19 outbreak.

CLEVELAND — "Rachael Belz, Executive Director for Ohio Citizen Action told News 5 the coalition has started a petition drive, calling on the city to more aggressively let citizens know they can have service temporarily restored.

Belz said the growing financial hardship caused by the COVID-19 crisis is going to have even more residents get behind on paying their utility bills.

'How do they even find out that’s what they’re supposed to do,' Belz said.

'Even sending a postcard or making a phone call or at least try to make a phone call and leave a message.'

— Joe Pagonakis, News 5 Cleveland

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